What Motivates Us

At CooperGenomics, we recognize that each sample that comes through our laboratory belongs to an individual with their own unique story and journey, so we take a personalized approach to patient care and clinical service.


Patient Coordination

Dealing with fertility struggles or genetic risks during the family planning process can be overwhelming. Our full client services team is available to you to answer questions, send testing kits, track samples, and send reports. We take care of the logistics, so you can focus on what’s important—your family.

Dealing with fertility struggles or genetic risks during the family planning process can be overwhelming. All patients undergoing PGD, PGS, & POC testing are paired with an experienced patient coordinator whose goal is to make the logistics of genetic testing as simple and seamless as possible, being sensitive to each family’s unique circumstances.

For patients having CarrierMap or ChromoMap testing, our full client services team is available to you to answer questions, send testing kits, track samples, and send reports. We take care of the logistics, so you can focus on what’s important—your family.


24/7 Support

Our labs are open 24/7, 365 days a year, and there is always someone on call in case of an after-hours emergency.


Courier & Shipping Services

We partner with private medical couriers and monitor package status to ensure safe, reliable, and expedient sending of patient samples.

We partner with private medical couriers and monitor package status to ensure safe, reliable, and expedient sending of PGD & PGS samples.

CarrierMap, ChromoMap, & POC samples are sent overnight through pre-paid FedEx clinical packs and tracked and monitored by our logistics team.